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General Questions
What is Halt Designs?
Halt Designs is a full-service digital agency specializing in web development, mobile apps, branding, digital marketing, and AI solutions. Founded in 2018, we've completed over 150 projects for clients across 12 countries.
Where is Nexus located?
Our headquarters is in San Francisco, California. We also have offices in New York and London. However, we work with clients globally and have team members across multiple time zones.
What industries do you work with?
We work with a diverse range of industries including fintech, e-commerce, healthcare, SaaS, education, consumer brands, and non-profits. Our cross-industry experience allows us to bring fresh perspectives to every project.
Do you work with startups or only enterprise clients?
We work with businesses of all sizes! From early-stage startups to Fortune 500 companies, we tailor our approach and solutions to fit your specific needs, budget, and growth stage.
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Services & Capabilities
What services does Nexus offer?
We offer comprehensive digital solutions including: Brand Strategy & Design, Web Development, Mobile App Development, Digital Marketing, Motion & Video Production, and AI Solutions. Each service can be engaged individually or as part of an integrated campaign.
Do you offer ongoing maintenance and support?
Yes! We offer monthly maintenance retainers starting at $499/month. These include hosting management, security updates, performance monitoring, content updates, and priority technical support.
Can you help with an existing website or app?
Absolutely. We frequently work on redesigns, migrations, feature additions, and performance optimizations for existing digital products. We'll start with a thorough audit to understand your current setup and identify improvement opportunities.
Do you provide hosting services?
While we don't operate our own hosting infrastructure, we manage deployment and hosting setup on leading platforms like AWS, Vercel, Netlify, and DigitalOcean. We handle the entire DevOps process so you don't have to worry about technical infrastructure.
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Pricing & Payments
How much does a typical project cost?
Project costs vary based on scope and complexity. Our Starter packages begin at $2,499, Professional at $5,999, and Enterprise solutions are custom quoted. We provide detailed proposals with transparent pricing before any work begins.
What payment methods do you accept?
We accept bank transfers, all major credit cards, and PayPal. For larger projects, we offer milestone-based payment plans (typically 50% upfront, 50% on completion) to help manage cash flow.
Do you offer refunds?
We stand behind our work. If you're not satisfied with the direction of a project, we offer a satisfaction guarantee within the first two weeks of engagement. After that, we work collaboratively to ensure the final deliverable meets your expectations.
Are there any hidden fees?
Never. Our proposals include a comprehensive breakdown of all costs. Any additional work outside the original scope is discussed and approved by you before we proceed. Transparency is one of our core values.
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Process & Timeline
What is your typical project timeline?
Timelines depend on project scope. A standard 5-page website typically takes 2-3 weeks, a comprehensive web application 6-12 weeks, and complex enterprise solutions 3-6 months. We provide detailed timelines in our proposals and keep you updated throughout.
How does the project process work?
Our process follows five stages: Discovery (understanding your needs), Strategy (planning and roadmap), Design (visual concepts and prototypes), Development (building and testing), and Launch (deployment and optimization). You'll be involved at every stage.
How many revisions are included?
Our Starter package includes 1 round of revisions, Professional includes 3 rounds, and Enterprise includes unlimited revisions. Additional revisions beyond your package can be purchased at our standard hourly rate.
Will I own the final product?
Yes, upon final payment, you own all rights to the deliverables. We provide all source files, design assets, documentation, and access credentials. We may request permission to showcase the work in our portfolio, but this is optional.
How do we communicate during the project?
We use a combination of tools tailored to your preference. Typically, we use Slack for daily communication, Notion for project documentation, Figma for design reviews, and weekly video calls for progress updates. You're never left wondering about project status.